FAQ
I love today's deal - how do I get it?
Just click "GRAB" before the offer ends, confirm your deal, and “check-out”. Remember, you do not pay for the deal on 24HourDeals.com, you download & print your coupon, then redeem & pay for it directly at the merchant. This is why we will never ask for your credit card or bank information.
I just GRABBED a deal- How do I use it?
To take advantage of the fabulous offer, you can download & print your coupon, then redeem & pay for it directly at the merchant. You can also provide the merchant the Redemption Code if you are receiving this offer on your mobile phone or device. If you need to go back and print the deal later just log into your account at 24HourDeals.com, click on your username and then head over to the “My Deals” tab. From there you can download & print your coupon, then redeem & pay for it directly at the merchant.
Do I need to use my deal from 24HourDeals.com the same day I GRAB it?
No. The expiration date to redeem your deal will usually be in several places on the deal page and/or voucher. Since you don’t pay for the deal you GRABBED until you actually redeem it at the merchant, if it expires before you get a chance to use it all that is lost was a great opportunity!
Can I GRAB a 24HourDeals.com deal for someone else as a favor?
Yes. We actually encourage this practice. This is a great way for you to spread the word on great deals and it doesn’t cost you a dime. Friends love it because most of the time they want to be included on the awesome deals too! The best part is that if your friend isn’t really feeling the deal you GRABBED for them, they can just let it expire without anyone losing any money. Just remember that if you plan on going to the particular merchant at the same time, chances are you won’t be able to use both vouchers at the same time. Other than that I think your friend will be so happy that you thought of them, they will be sure to GRAB a deal or 2 for you as well! To have us send your friend the deal, select the “GRAB a deal for a friend” link on the deal page.
If I don't use the full value of the 24HourDeals.com deal in one visit, can I use the remainder later?
No. Unless otherwise stated you do not receive store credit or cash back for whatever you don't use. Bring a friend - share the wealth!
Can I combine my 24HourDeals.com deal with other offers or specials?
No... not unless the 24HourDeals.com voucher specifically states otherwise.
When am I charged for a deal I GRAB on 24HourDeals.com?
You pay for your deal directly with the merchant only when you redeem the deal at the merchants location featured in the deal. If you don’t use or redeem the voucher you received from 24HourDeals.com, you will never pay anything. 24HourDeals.com will never charge or bill you for anything. Ever. Really. We will never ask for your bank, credit card or any other financial information.
Is it free to join 24HourDeals.com?
Yes. Not only is it free, but you also pay for all the deals you GRAB on 24HourDeals.com only at the merchant featured on the deal. We do not accept any type of payments anywhere on our site. No representative of 24HourDeals will ever ask you disclose any financial information whatsoever.
What if I change my mind and no longer want the deal I GRABBED from 24HourDeals.com?
Good news! You can just let it expire. You haven’t paid for anything so you don’t have to worry about losing any money.
What if the business for my 24HourDeal.com deal closes down?
We never want to see this happen but in the event of this unfortunate circumstance you would simply be unable to redeem your deal. Since you haven’t paid for anything you won’t have to worry about losing any money, just a lost opportunity :( Try to use more deals from 24HourDeals.com to help prevent other local businesses from suffering the same fate!
What happens if my deal from 24HourDeals.com expires?
Sadly you will be unable to use your voucher. But remember, you haven’t paid for anything so you don’t have to worry about losing any money. Keep looking for a similar deal to GRAB and remember to use it as soon as you can!
How can I get my business on 24HourDeals.com?
Check out www.24HourDealsWorks.com for more information.
When will 24HourDeals.com be in my city?
Hopefully soon - we're growing fast. If you'd like to help us launch 24HourDeals.com in your city, feel free to contact us.
Where is 24HourDeals.com based?
24HourDeals.com is based in St. Charles, IL, in the far west suburbs of Chicago. We hope to expand our presence across the U.S. as we grow!
